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Contributor | Tony Mercer
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Tony Mercer is a former Senior Civil Servant at the Home Office.

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Why the public sector must accelerate personalised services
In today’s world, people expect services to be tailored to their...
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Tony Mercer
June 26, 2025
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Outsourcing can reduce public spending pressures and bring cost efficiencies
The pressure on public spending is not going away anytime soon,...
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Tony Mercer
March 25, 2025
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Shutterstock 2502179335
Why the public sector must accelerate personalised services
In today’s world, people expect...
Photo Tony Mercer 1
Tony Mercer
June 26, 2025