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Contributor | Jo Causon
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Jo Causon is the CEO of the Institute of Customer Service
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Customer service staff deserve respect, not abuse
With legislation in the new Police, Crime, Sentencing and Courts Act...
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Jo Causon
July 1, 2022
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The "Good Guys" Always Win
It’s quintessentially American. But in...
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Daniel Mackisack
April 15, 2025
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We must consider the implications of Government welfare cuts on GPs
GPs often find themselves between...
Katie Collin
Katie Collin
April 16, 2025