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Contributor | Jo Causon
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Jo Causon is the CEO of the Institute of Customer Service
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Customer service staff deserve respect, not abuse
With legislation in the new Police, Crime, Sentencing and Courts Act...
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Jo Causon
July 1, 2022
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Trump’s Caucasus peace deal is in serious jeopardy
Trouble is brewing in the...
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Robert Amsterdam
December 10, 2025
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Brexit is the elephant in the Budget room
The build up seems to...
Luke Taylor MP
Luke Taylor MP
November 26, 2025