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Contributor | Jo Causon
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Jo Causon is the CEO of the Institute of Customer Service
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Customer service staff deserve respect, not abuse
With legislation in the new Police, Crime, Sentencing and Courts Act...
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Jo Causon
July 1, 2022
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Escaping the Brexit dilemma
There is a Brexit dilemma:...
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May 5, 2026
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The King's Speech Is a Test of Britain's Resolve on China
The King’s speech on Wednesday...
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Tomas Roberto
May 13, 2026